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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cindy Hayes

Cindy Hayes

January 22, 2026

5  out of  5
rating by Cindy Hayes
"Very nice and will help you anyway she can."
We responded:
"Thank you so much, Cindy, for leaving us a 5-star Google review! I’m glad to hear that our team has been able to assist you with your insurance needs through helpful and friendly support. We truly appreciate your business and are so happy to have you as one of our valued neighbors! -Leslie"
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Michelle East

January 21, 2026

5  out of  5
rating by Michelle East
"Emma was a great help to me and my family. She took the time to answer all my questions and concerns. She explained everything in details. She is a very sweet and caring person. She get a 10 in my book. Thanks Statefarm"
We responded:
"WOW a 10! Thank you so much Michelle for sharing your experience with us. It comes as no surprise that Emma was a great help to you. We are grateful to have you as a valued customer of Leslie Kelly State Farm! We look forward to meeting your insurance needs for many years to come. Please don't hesitate to reach out to our office if you have any questions or concerns.- Leslie"
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Hayli Rodriguez

January 21, 2026

5  out of  5
rating by Hayli Rodriguez
"I always have such an easy experience with Leslie’s Office. The agents always explain things very clearly and make everything easy for me to understand. They’re always friendly and eager to answer any questions I call or walk in with."
We responded:
"Thank you so much for taking the time to leave such a wonderful review, Hayli! We’re thrilled to hear that you always have an easy and positive experience with our office. It’s great to know our team’s friendly and clear communication makes you feel welcome and supported. That’s exactly the energy we strive to provide. Serving our customers with top-notch service is our top priority, and we truly appreciate your business. We look forward to assisting you again anytime! - Leslie"
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Allie&Mackensie Luster Williams

January 19, 2026

5  out of  5
rating by Allie&Mackensie Luster Williams
"The BEST!! Highly recommend! Always responsive and great to work with!"
We responded:
"Thank you so much for leaving us a 5 Star Google Review, Allie and Mackensie! I have truly appreciated your business over the years and look forward to serving your insurance needs for many more. We couldn't ask for better neighbors! If you need anything you know how to reach us. - Leslie"
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Karen Bartlett

January 16, 2026

5  out of  5
rating by Karen Bartlett
"Always friendly and available to me if needed"
We responded:
"Thank you, Karen, for taking the time to share your positive experience. I am so glad you feel that the warm welcome from our team and that we are always here to serve your insurance needs! I truly appreciate your business and support! If you ever need anything, you know where to reach us. - Leslei"
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Lisa Winston

January 14, 2026

5  out of  5
rating by Lisa Winston
"She is very kind. Patient and very interested in my situation. I get a personal reminder call. You can tell that she really cares"
We responded:
"Thank you so much, Lisa, for your kind words! Providing personal attention and thoughtful reminders is very important to us, and we're glad it made a positive difference in your experience. We truly appreciate your business and look forward to continuing to serve your insurance needs! - Leslie"
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Mallory Parrish

January 13, 2026

5  out of  5
rating by Mallory Parrish
"Kaleigh Parrish is always so awesome and helpful! She has such a positive attitude. She is always easy to talk to and she always listened attentively and were very understanding, making sure I felt heard the entire time. It was obvious they cared about providing good service. Overall, their friendly personality and professionalism makes the experience of being a customer a really pleasant one."
We responded:
"Thank you, Mallory, for taking the time to share your positive experience. We are incredibly lucky to have Kaleigh on her team, and she will be thrilled to hear your kind words. Thank you for being a valued customer with your auto and life insurance. It truly means the world to us to have your support. If you ever need anything, please don't hesitate to reach out.- Leslie"
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Jeff Stolpa

January 13, 2026

5  out of  5
rating by Jeff Stolpa
"Good things come to those who are patient. The closing if the Auburn offices and our transfer to Leslie Kelly State Farm kept us with you. I usually change auto insurance every three years. I almost left you all several times due to shady operations. In less than a month the improvements are amazing."
We responded:
"Thank you, Jeff, for your honest feedback and for sticking with us through the transition! We're glad to hear that the recent improvements have made a positive impact. Your patience and trust mean a lot to us, and we're committed to continuing to provide you with the reliable service you deserve. Please don't hesitate to reach out if you need anything, we’re here to help! - Leslie"
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Debbie Simmons

January 13, 2026

5  out of  5
rating by Debbie Simmons
"Leslie Kelly office just scheduled an appointment to go over all our insurance coverage. I have never had an agent make sure that we were covered the way we would want to be covered and ask us questions that we may not know to ask. We fixed some issues that were there from previous agent that I thought was correct. I give it to Leslie and her team for great customer service. Thank you for being there for the customers!!"
We responded:
"Thank you so much, Debbie, for taking the time to leave us a 5 STAR Google review! I'm thrilled to hear that Harley took the time to thoroughly review your coverage and address any concerns. Providing attentive, personalized service is our top priority, and it's wonderful to know that it made a difference for you. We appreciate your trust and look forward to continuing to support you and your insurance needs! - Leslie"
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Tony Jones

January 6, 2026

5  out of  5
rating by Tony Jones
"It was great an good customer service while I was in office"
We responded:
"Thank you so much for your kind words and 5-star rating, Tony! We're delighted to hear you had a great experience and appreciated our customer service while you were in the office. We look forward to welcoming you back soon!- Leslie"
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Jakia Mctyre

December 23, 2025

5  out of  5
rating by Jakia Mctyre
"I’ve been with State Farm for almost 10 years and have experienced nothing but the absolute best. Their service has always been reliable, professional, and helpful. I truly feel valued as a customer and would highly recommend them to anyone looking for great insurance support."
We responded:
"Thank you so much, Jakia, for your kind words and for being a valued customer for nearly 10 years! We're thrilled to hear that our service has consistently met your expectations and that you feel valued. Providing reliable, professional, and helpful support is our top priority, and your recommendation means the world to us. We look forward to continuing to serve you for many years to come! - Leslie"
Profile photo of Michelle Wallace

Michelle Wallace

December 23, 2025

5  out of  5
rating by Michelle Wallace
"I just want to same thank you so much Leslie for the birthday wishes, Thanksgiving card in the mail and the Holidays wishes you send to Anthony and I! This means so much to us! Sending customers well wishes is such a beautiful thing to share!"
We responded:
"Thank you so much, Michelle, for leaving us such a thoughtful review! It’s important to us to share heartfelt well wishes with our customers, and we're grateful it means so much to you and Anthony. Wishing you both all the best! - Leslie"
Profile photo of Summer Mcginnis

Summer Mcginnis

December 19, 2025

5  out of  5
rating by Summer Mcginnis
"We are Very glad we found an agent like Leslie Kelly. and her coworker Cody from State Farm Insurance. Although we live in Talladega Alabama i DO NOT mind driving to Phoenix City , Alabama to meet with them. Her office is Differently One of A Kind in Customer Service!!"
We responded:
"Thank you, Summer, for taking the time to share your experience with our office. Providing exceptional customer service is our top priority, and we’re thrilled to hear that you noticed the high-quality care we strive to deliver. We look forward to serving your insurance needs for many years to come! -Leslie"
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Alycen_wonderland

December 15, 2025

5  out of  5
rating by Alycen_wonderland
"Can’t say enough how much respect and appreciation and concern I received from my phone call with Leslie! She’s definitely an amazing agent and I appreciate all the help"
We responded:
"Thank you so much, Allison, for taking the time to leave us a good review! It was my pleasure getting to know you the other day, and I look forward to serving your insurance needs for many years to come! - Leslie"
Profile photo of Phillip Neal

Phillip Neal

December 15, 2025

5  out of  5
rating by Phillip Neal
"I previously had insurance through another provider, who required for every individual in the house to be insured, which drove my rates through the roof. Now, through Leslie Kelly and her friendly staff, I've gotten a much better coverage plan, for a price that I could afford. Very nice people with good customer service."
We responded:
"Thank you so much, Phillip, for your kind words and for choosing us for your insurance needs! We're thrilled to hear that our team was able to find a coverage plan that works better for you both in terms of protection and affordability. Providing excellent customer service is our top priority, and your feedback means a lot to us. Please don’t hesitate to reach out if you need any further assistance! - Leslie"
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Timothy Smitherman

December 10, 2025

5  out of  5
rating by Timothy Smitherman
"She was very friendly and very informative and more than understandable of my lack of tech savvy as a older man who isn't very good with technology of today. She talked me through it."
We responded:
"Thank you so much, Timothy, for taking the time to leave us a review. We understand that tech can be challenging, and we're always here to help make it easier for everyone. If you ever need assistance in the future, please don’t hesitate to reach out! We really appreciate your business! - Leslie"
Profile photo of David Conditt

David Conditt

December 5, 2025

5  out of  5
rating by David Conditt
"Friendly and very helpful. Will help you with what you need and explain it to you."
We responded:
"Thank you so much, David, for taking the time to leave us a review! We're thrilled to hear you found our team friendly and helpful. providing clear explanations and making sure you feel confident in your coverage is always our goal. We appreciate your business and taking the time to share your experience!- Leslie"
Profile photo of Nicholas Woodall

Nicholas Woodall

December 5, 2025

5  out of  5
rating by Nicholas Woodall
"Great service all the time!! Alway know we will be treated like family!!"
We responded:
"Thank you so much for your kind words, Nick! We're thrilled to hear that you always feel like family when you visit. Providing great service is our top priority, and your feedback means the world to us! We look forward to seeing you again soon."
Profile photo of Tameka Humphrey

Tameka Humphrey

December 4, 2025

5  out of  5
rating by Tameka Humphrey
"They r the most helpful and thoughtful people.. They work with u and the most professional way.. I want to say thank u so much for your service and patience…❤️"
We responded:
"Thank you for your wonderful review, Tameka! We're so glad to hear you found our team helpful, thoughtful, and professional. It means a lot to us that our service and patience made a positive impact. We truly appreciate your kind words and look forward to continuing to assist you! ❤️"
Profile photo of Earl Wilson

Earl Wilson

December 4, 2025

5  out of  5
rating by Earl Wilson
"I am very pleased"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon!-Leslie"
Profile photo of Maluni Hindon

Maluni Hindon

November 26, 2025

5  out of  5
rating by Maluni Hindon
"Emma has been great! She’s so responsive and super helpful. I have been very pleased with my choice to switch over to Statefarm."
We responded:
"Thank you for sharing your positive experience, Maluni! We're thrilled to hear that Emma has been responsive and helpful, and that you're pleased with your decision to switch to State Farm. If you have any questions or need further assistance, feel free to reach out!- Leslie"
Profile photo of Sarah Redmond

Sarah Redmond

November 25, 2025

5  out of  5
rating by Sarah Redmond
"Leslie and her team are wonderful. They are super knowledgeable, friendly and helpful. I would definitely recommend to anyone for their insurance needs!"
We responded:
"Thank you so much, Sarah, for taking the time to leave us a review. It's great to know that the Leslie Kelly State Farm team provided you with knowledgeable, friendly and helpful service. We are so appreciative to have your support and being one of our good neighbors. Your recommendation means a lot to us! We're always here to assist with any of your insurance needs!- Leslie"
Profile photo of Jennifer Greene

Jennifer Greene

November 25, 2025

5  out of  5
rating by Jennifer Greene
"Working with Leslie Kelly at State Farm has truly been one of the best customer service experiences I’ve ever had. Leslie and her team genuinely care. She always takes the time to listen and make sure I feel supported in every decision. Her kindness, patience and professionalism show in every interaction. Whether I’ve had a simple question or needed help with something more complicated, Leslie has always responded quickly and made the process easy and stress free. I’m grateful for everything she’s done and highly recommend Leslie Kelly-State Farm to anyone looking for an agent who treats you like family."
We responded:
"Thank you so much, Jenny, for your kind words and thoughtful review! We’re truly honored to hear that your experience with the Leslie Kelly State Farm team has been so positive. Providing caring, patient, and professional service is at the heart of what we do, and it’s rewarding to know that we have made you feel supported every step of the way. Your recommendation means a lot to us, and we look forward to continuing to serve you like family for years to come. Please don’t hesitate to reach out whenever you need us! - Leslie"
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lynn chestnutt

November 18, 2025

5  out of  5
rating by lynn chestnutt
"Very informative"
We responded:
"Thank you so much for your wonderful 5-star review, Lynn! We truly appreciate your support and kind words. It means a lot to our team, and we’re glad to hear you had a great experience. We look forward to serving you again soon!"
Profile photo of Norris Smith

Norris Smith

November 18, 2025

5  out of  5
rating by Norris Smith
"Excellent customer service and so helpful with any issues I had."
We responded:
"Thank you, Norris, for your 5 STAR Google review! We appreciate you being one of our good neighbors and look forward to continuing to service your insurance needs. - Leslie"