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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Debra Rivera

October 27, 2026

5 out of 5 rating by Debra Rivera
"Very easy to work with and keeps me informed of any issues"
We responded:
"Thank you so much, Debra\! We truly appreciate your kind words and your trust in our team\. Keeping our customers informed and making the insurance process as easy as possible is always a top priority\. We’re grateful to have you as part of Leslie Kelly State Farm family! - Leslie "
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Kris Faulk

October 23, 2026

5 out of 5 rating by Kris Faulk
"They really do go above and beyond with their customer service. They have been honest and helpful since I changed to State Farm. Lisa Kelly and the ladies over there have been great."
We responded:
"Kris, thank you so much for your kind words and for trusting our team with your insurance needs! We love hearing that Lisa and the ladies have made such a positive impression. Going above and beyond for our customers is always our goal, and we truly appreciate you being part of our State Farm family! - Leslie "
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Vickie James

October 22, 2026

5 out of 5 rating by Vickie James
"I am very pleased with Lisa and her staff. I been with them for a while and they are good people ."
We responded:
"Vickie, thank you so much for your kind words and for continuing to trust our office with your insurance needs! We’re so happy to hear that Lisa and the team have taken great care of you. We truly appreciate your loyalty and are grateful to have you as part of our State Farm family! -Leslie"
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Brandon Emberton

October 22, 2026

5 out of 5 rating by Brandon Emberton
"Very professional and helpful also cheapest I’ve ever paid for insurance"
We responded:
"Thank you so much, Brandon! We’re so glad we could help you find great coverage at an affordable price! We truly appreciate your kind words and for trusting our team with your auto insurance. Welcome to the State Farm family! -Leslie "
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Russell Alford

October 9, 2026

5 out of 5 rating by Russell Alford
"Great customer service always."
We responded:
"Russell, thank you so much for the 5-star review! We truly appreciate your kind words and are so glad to hear you’ve had a great experience with our team. Providing excellent customer service and being there when you need us is always our goal. Thank you for trusting us with your insurance needs! - Leslie "
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Ryan Alley

October 6, 2026

5 out of 5 rating by Ryan Alley
"Leslie and her team are professional, courteous, knowledgeable, and honest. I’ve had nothing short of a great experience with them since day 1. I’ll be here as long as they’ll have me!"
We responded:
"Thank you, Ryan, for leaving us a 5 Star Google Review! We truly appreciate your trust in our team and are so glad you’ve had a great experience with us from day one. And don’t worry, we plan on keeping you around for a LONG time! Thank you for choosing our office and allowing us to take care of you! - Leslie"
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Victoria Sanders

October 1, 2026

5 out of 5 rating by Victoria Sanders
"Very knowledgeable and kind! Always a pleasure to talk to them!"
We responded:
"Thank you, Victoria, for taking the time to leave us a 5 Star Google Review! We truly appreciate you trusting our team with your insurance needs. It’s always a pleasure getting to help and chat with our customers. Thank you for being part of Leslie KellyState Farm family! - Leslie"
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Phillip7 White8

September 29, 2026

5 out of 5 rating by Phillip7 White8
"I cannot say enough great things about Leslie Kelly State Farm Insurance. From the moment you connect with her office, you are treated like family rather than just a policy number. Her staff are incredibly knowledgeable, patient, and always willing to go the extra mile to explain coverage options and answer questions.
Not only did they make switching my insurance completely seamless, but they also helped me find incredible rates and bundling discounts that saved me a significant amount of money. Leslie herself is deeply involved and genuinely cares about the local community and her clients' financial well-being. I get to see it first hand as a client. If you are looking for an insurance agent in the Phenix City or Chattahoochee Valley area who offers personalized, top-tier service, look no further! Highly recommend!"
We responded:
"Phillip, thank you so much for this incredibly kind review! It truly means the world to me and my team. We work hard to make sure our customers feel like family and never just another policy number, so hearing that this has been your experience is the greatest compliment we could receive. I’m so glad we were able to make the switch easy, help you save, and find coverage that fits your needs. Thank you for trusting us with your insurance and for recognizing how much we care about the community we serve. We are so grateful to have you as part of our State Farm family! -Leslie"
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La L.

September 25, 2026

5 out of 5 rating by La L.
"Exceptional customer service. Friendly, & helpful! Whenever I had questions they offered help immediately, always called and emailed me right back!"
We responded:
"Thank you so much, Connie, for the wonderful review! We’re so glad you’ve had a great experience with our team. Being friendly, helpful, and responsive is exactly what we strive for, and we’re always happy to answer any questions you have. Thank you for trusting Leslie Kelly State Farm with your renters insurance, we truly appreciate you! -Leslie"
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Ansley Flournoy

September 25, 2026

5 out of 5 rating by Ansley Flournoy
"This office is full of the most professional and helpful people! They answered every question promptly and helped explain things that I did not understand as a first time homeowner. 10/10 customer service!"
We responded:
"Thank you, Ansley, for the 5 Star Google Review! Buying your first home is such an exciting milestone, and we’re honored to help you protect it! Our team takes pride in making insurance easy to understand and ensuring every question is answered. We truly appreciate you trusting Leslie Kelly State Farm with your home and auto insurance. Welcome to our State Farm family! -Leslie"
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Angelia Acree

September 24, 2026

5 out of 5 rating by Angelia Acree
"Leslie and The/Her State Farm team are really great. From the constant phones calls and text from other companies, that first encounter sold me.
Thanks
L. Kelly & State Farm"
We responded:
"Angelia, thank you so much for your kind words and for choosing our State Farm family! We know you have plenty of options when it comes to insurance, and we’re so grateful that your first experience with our team made the difference. Providing genuine, personal service is what we strive for every day! We appreciate your trust and look forward to being your Good Neighbor for years to come! -Leslie "
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Heather Duke

September 24, 2026

5 out of 5 rating by Heather Duke
"Everyone I talked to was very nice and very helpful."
We responded:
"Heather, thank you so much for your kind review! We’re so happy to hear that our team made your experience a pleasant one. Providing friendly, helpful service and making insurance easy is what we strive for every day. We truly appreciate you choosing Leslie Kelly State Farm and look forward to being here for you whenever you need us! -Leslie"
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Waverly Petrey6

September 21, 2026

5 out of 5 rating by Waverly Petrey6
"Having Leslie and Her Staff Is Like Having An Extended Family. Where Insurance Business Can Be Discussed, As Well As Having A Friendship With. They Make You Feel Comfortable Regarding Talking About Anything With. The Insurance Business. Her And The Staff Are Well Trained and Will Provide Any Kind Of Insurance Information You Need For Car, Home, and Life. So Give Them A Call Or Stop By The Office No Appointments Necessary Walk Ins Are Accepted. Have A "BLESSED DAY"!! To All and God Bless You All ⛪️🙏"
We responded:
"Chad, your kind words mean so much to us! We truly believe our customers are an extension of our State Farm family, and we’re so grateful to have you as part of ours! Thank you for trusting us with your insurance needs and for recognizing the care our team puts into every interaction. We love building relationships that go beyond insurance, and we’re always here whenever you need us. Thank you for your continued support and for sharing your experience. God bless you, too! – Leslie "
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Rexon Byrd

September 17, 2026

5 out of 5 rating by Rexon Byrd
"Extremely courteous and knowledgeable staff. Always able to quickly resolve any questions or issues that may arise.

Highly recommend!"
We responded:
"Thank you so much, Rexon! We truly appreciate your kind words and recommendation. Our team takes pride in being knowledgeable, responsive, and making things as easy as possible for our customers. We’re grateful to have you as part of the Leslie Kelly State Farm family! -Leslie"
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Misty Jackson

September 16, 2026

5 out of 5 rating by Misty Jackson
"I loved Leslie she is the sweetest and most caring agent for State farm I recommend State farm with Leslie and Kelly to anyone as they are the best and I really appreciate them how they how they looked over everything and how they gave me the fastest quote for my vehicles and I just appreciate them so much"
We responded:
"Misty, thank you so much for your incredibly kind words! It was such a pleasure helping you with your vehicle insurance and making sure we looked over everything together. We truly appreciate you trusting our team with your insurance needs and recommending our office to others. We’re so grateful to have you as part of our State Farm family! - Leslie"
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E C

September 15, 2026

5 out of 5 rating by E C
"Great company to work with! I absolutely love my agent, Emma. She is phenomenal—professional, helpful, responsive, and truly a pleasure to work with. She always goes above and beyond and makes the entire experience smooth and stress-free. I highly recommend this company, and especially Emma! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much,Erika, for this amazing review! We love hearing that Emma has made your experience with our office so smooth and stress-free. She truly cares about our customers and always goes the extra mile to make sure they’re taken care of. We’re incredibly lucky to have her on our team! Thank you for trusting Leslie Kelly State Farm with your insurance needs and for recommending us! -Leslie "
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John Gibson

September 14, 2026

5 out of 5 rating by John Gibson
"Harley and Leslie are the best. They have been easy to work with and were understanding when I had to arrange my payment."
We responded:
"John, thank you so much for the kind words! We truly appreciate you trusting Harley and me with your insurance needs. We always want our customers to feel supported and understood, no matter the situation. We’re grateful to have you as part of our State Farm family! - Leslie "
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Sandra Nance

September 11, 2026

5 out of 5 rating by Sandra Nance
"Kaleigh is extremely friendly during our recent conversation. We went over all our policies to make sure everything was up to date and current to our needs."
We responded:
"Sandra, thank you so much for the wonderful review! We’re so glad Kaleigh was able to take the time to review your policies with you and make sure your coverage continues to fit your needs. She truly cares about our customers, and we’re lucky to have her on our team! Thank you for trusting Leslie Kelly State Farm with your insurance needs. -Leslie"
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Jessica Combs

September 4, 2026

5 out of 5 rating by Jessica Combs
"We have our home and auto insurance through Leslie Kelly - State Farm, and couldn’t be happier! Over the past couple of years, we’ve had both a home repair claim and a car accident that wasn’t our fault. In both situations, Leslie and her team were incredibly easy to work with, helpful, responsive, and genuinely sympathetic to what we were going through. It’s so nice having an agent you know you can count on when you actually need them. There isn’t a better agent or team around!"
We responded:
"Thank you so much for this incredible review,Jessica! Being there for our customers when they need us most is truly what this job is all about. We’re so grateful you’ve trusted our team with your home and auto insurance over the years. Knowing that we were able to make difficult situations a little easier means more to us than you know. Thank you for your kind words, your continued trust, and for being part of our Leslie Kelly State Farm family! - Leslie"
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Lisa Johnson

September 3, 2026

5 out of 5 rating by Lisa Johnson
"Prompt, professional and friendly service!!"
We responded:
"Lisa, thank you so much for the 5-star review! We truly appreciate your kind words. Providing prompt, professional, and friendly service is exactly what we strive for every day. Thank you for trusting Leslie Kelly State Farm, we’re always happy to help! - Leslie "
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Robert Washington

September 3, 2026

5 out of 5 rating by Robert Washington
"There service has always been "exceptionally excellent.""
We responded:
"Robert, thank you so much for the wonderful review! We love hearing that you’ve consistently had an excellent experience with our team. Providing friendly, dependable service and making insurance easy for our customers is always our goal. We truly appreciate you choosing Leslie Kelly State Farm for your insurance needs! -Leslie"
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Lisa

September 2, 2026

5 out of 5 rating by Lisa
"State Farm Insurance is the best insurance company. Leslie Kelly and her staff are excellent."
We responded:
"Thank you, Lisa, for taking the time to leave us a 5 Star Google Review! We truly appreciate you choosing Leslie Kelly State Farm and are so glad you’ve had a great experience with our team. We’re grateful for your support and the opportunity to take care of your insurance needs! - Leslie "
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Cedrianna Jones

September 2, 2026

5 out of 5 rating by Cedrianna Jones
"I'm Regina Lucy. I been with Leslie at State farm for a few years now. I've received the lowest quotes around. And great assistance when needed. 10/10 highly recommended"
We responded:
"Thank you so much, Regina, for the 10/10 recommendation! We’re so grateful you’ve trusted Leslie Kelly State Farm over the years. It means a lot to know that our team has been there when you needed us and that you’ve been happy with your rates and service. We truly appreciate your continued support! - Leslie "
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Hope M

September 2, 2026

5 out of 5 rating by Hope M
"I have thoroughly enjoy my time so far with State Farm. Leslie is outstanding, very helpful, knowledgeable, and caring.

She goes above and beyond to answer any questions and concerns about my insurance and does it quickly with care.

Greatly appreciate her and State Farm team for your outstanding customer service. Thanks Leslie!"
We responded:
"Hope, thank you so much for such a thoughtful review! It truly means a lot to know that you feel cared for and supported by our office. My team and I are always happy to answer questions, help however we can, and make sure you feel confident about your insurance. We’re so grateful to have you as part of our Leslie Kelly State Farm family! -Leslie"
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Donna Russell

September 2, 2026

5 out of 5 rating by Donna Russell
"I have had insurance with them for 40 yrs they have always been there when I have needed them and with no hassle about getting anything done great job and keep up the good service"
We responded:
"Donna, 40 years is incredible! Thank you so much for your loyalty to State Farm and for taking the time to share your experience. We’re so glad our team has been able to be there when you’ve needed us and make things as easy as possible. We truly appreciate your trust and look forward to continuing to take great care of you! - Leslie "